How Technology Impacts the Value of Your OCS Business

How Technology Impacts the Value of Your OCS Business

Even if you aren’t looking to sell your OCS business, adding value should always be a strategic goal as it appeals to both customers and potential investors. The creation of value is the driving force behind any exchange. Everyone needs to get something out of the...
Why Digital Relationships with Your Customers Matter

Why Digital Relationships with Your Customers Matter

Up until March of 2020, the relationships that OCS operators built with customers were mainly done through routine face-to-face interactions: regular visits from drivers and sales reps to key accounts to make sure needs were being met and exceeded. But once everything...